Product Warranty

LIMITED LIFETIME WARRANTY STONE USA STAINLESS STEEL SINKS

Warranty terms: Your sink has a lifetime warranty against any manufacturer’s defects under normal use and care as long as you reside in and own your home where sink was installed. Limitations and conditions:
  1. You must present proof of purchase.
  2. You must maintain your sink as per manufacturers cleaning and maintenance recommendations.
  3. Sink must be installed as per manufacturer’s instructions and recommendations by a qualified individual.
  4. Product must be free from obstructions and easily accessible.
  5. Sandwiching the sink between the counter-top and plywood or any other substrate will void the warranty. Sink must be easily removable.
  6. Commercial use will void the lifetime warranty.
  7. The original counter and installation including but not limited to the installation of the sink has not been altered in any way.
  8. This warranty covers only the actual sink and nothing else.
Remedy: If we determine your sink is defective a replacement will be sent to you immediately at no charge. We consider digital pictures proof but reserve the right to require that the original sink be sent to us for inspection. If you have any further questions please contact your dealer.

LIMITED LIFETIME WARRANTY FOR STONE USA PORCELAIN SINKS

Warranty terms: Your sink has a 3 year warranty against any manufacturer’s defects under normal use and care as long as you reside in and own your home where sink was installed. Limitations and conditions:
  1. You must present proof of purchase.
  2. You must maintain your sink as per manufacturers cleaning and maintenance recommendations.
  3. Sink must be installed as per manufacturer’s instructions and recommendations by a qualified individual.
  4. Product must be free from obstructions and easily accessible.
  5. Sandwiching the sink between the counter-top and plywood or any other substrate will void the warranty. Sink must be easily removable.
  6. Commercial use will void warranty.
  7. The original counter and installation including but not limited to the installation of the sink has not been altered in any way.
  8. This warranty covers only the actual sink and nothing else.
Remedy: If we determine your sink is defective a replacement will be sent to you immediately at no charge. We consider digital pictures proof but reserve the right to require that the original sink be sent to us for inspection. If you have any further questions please contact your dealer.

LIMITED LIFETIME WARRANTY FOR STONE USA DURAGRANIT SINKS

Stone USA will replace without charge, (excluding labor) any DURAGRANIT sink supplied by us that is proven to be defective, with an equivalent replacement, within the specified appropriate period from date of purchase, to the original owner, provided it has been used solely in a residential application and installed in accordance with our installation instructions, used and cleaned as recommended, and not damaged due to abuse, misuse, or negligence. (In the event of a warranty claim, the owner will be required to provide proof of purchase – save sales receipt.) This warranty will not cover any damages which might be caused by the product. (Some states do not allow such limitation, so this reference may not apply to you.) Stone Industrial Supplies reserves the right to inspect any sink reported to be defective prior to replacement of the sink. All decisions are final. Replacement cost EXCLUDES transportation and any labor costs for the removal or reinstallation. The following conditions are covered by this DURAGRANIT warranty:

* Bubbling * Thermal Cracking * Inconsistent color * Routing Imperfections * Surface blemishes * Warped deck

The following conditions are not covered by this DURAGRANIT warranty:

* Chipping * Cuts and Nicks * Freight/Shipping damages * Holes drilled incorrectly * Installation damages * Scratches due to use * Scuff marks * Improper installation/modification * Damages resulting from abuse, such as heavy impact or dropped objects * Improper care or maintenance * Improper applications (such as exposure to corrosive chemicals, photographic solutions, etc.) * Any modifications made to the product after it left Stone Industrial Suppliesâ™ premises * Commercial application

This warranty supersedes all other warranties, expressed or implied.